THURSDAY, 18 JANUARY 2024: – RT Health, Australia’s oldest health fund brand has been named a 2024 ProductReview.com.au Award Winner in Health Insurance for the second year running.
The not-for-profit health fund was recognised with an overall rating of 4.8 out of 5 stars from members over the past 12 months for providing outstanding customer service and value-for-money.
Chief Marketing Officer, Adam Lee said: “We’re delighted to have been voted as a winner in the ProductReview.com.au health insurance category for the second year running, showcasing the level of care and trusted expertise consistently demonstrated by our teams.
“Every day our people are working hard to help members make confident and informed choices about their health.
“As a proud, member-owned organisation, our focus is on the health and wellbeing of our members in the rail, transport and energy industries, not shareholders, and we understand the significant value provided by not-for-profit mutuals.
“By listening to our members and creating simple, great value cover coupled with outstanding customer service, RT Health has carved a unique place in a competitive marketplace and this award reinforces the trust and satisfaction members have shown in us to provide the right care and support when they need it,” Mr Lee said.
The ProductReview.com.au annual awards highlight products and services that represent the best and most reliable purchasing choices by the Product Review community. Customers rated RT Health most highly for Customer Service (4.8 out of 5); Transparency (4.7 out of 5); and Value for Money (4.4 out of 5).