There's heaps of different ways you can choose to pay, but the easiest is to set up a direct debit or salary deduction – just set and forget.

Remember, your contributions (or 'premiums') must always be paid in advance. If they fall behind, it can mean that your rt membership card won't work with HICAPS or iSOFT for on-the-spot claiming, or that you're not covered for the treatments you receive.

If you're having trouble keeping your payments up to date, please give us a call, we may be able to help you work it out.

These are our payment options

Direct debit
From a bank, building society or credit union account, or from your MasterCard or Visa. Payments can be made fortnightly, monthly, quarterly or yearly. You can download a direct debit form here.

If you already have a direct debit in place and you'd like to change it, there are a few options.

  1. Log in to our online member centre and make the change right now (click here).
  2. Fill in a new direct debit form and send it in to us (click here).
  3. If you just want to change the expiry date on a credit card rather than set up a whole new card or account, send us an email with your new expiry date (click here).


Salary deduction

If your employer has a plan in place, you can set it up so your contributions get paid automatically from your salary. Ask your HR person if they have a salary deduction with us ... and if they don't, tell 'em what a good idea you reckon it is! Download a salary deduction form here.

Payment notice
This is just a polite way of saying we'll send you a regular bill. You can choose to receive payment notices monthly, quarterly or yearly and you can make payments by:

Using telephone or online banking. Our biller code is 89623.

In person at any Australia Post outlet (there's 3,800 of them around, so hopefully there's one near your place), by phone on 13 18 16 or online at Our biller code is 2118.

Credit card
VISA and Mastercard only. By phone on 1300 304 321.

Cash or EFTPOS
In person at any rt health fund member care centre. Click here to see where we are.

Cheque or money order
In person or by mail to rt health fund, PO Box 545 Strawberry Hills NSW 2012. Please remember to write your rt membership number on the back of the cheque or money order so we know who's sending us money and which membership it should be paid to.

TELEPHONE 1300 886 123   :  DISCLAIMER   :  PRIVACY POLICY  : © 2015 railway + transport health fund ltd (abn 93 087 648 744) is a registered health benefits organisation
The materials on this website have been prepared for general information only. The information on this website, or any other website accessed via this website or otherwise, may not be accurate, complete or current. rt health fund ltd does not accept any liability to any person for the information that is provided.