Meet some of the crew behind the scenes

rt is one of those unusual places where the people who work here really love what they do, and genuinely believe that the organisation makes a positive difference in people's lives. The motto 'members are our oxygen' is plastered on everyone's wall. We believe it and we live it, every single day.

These are some of the people you're most likely to encounter as an rt member.

PATRICIA KENNEDY
Manager Member Services

“In some ways, we’re a little old-fashioned. We like our members to speak to a real person, not a machine, when they call us. And we like to give our team all the time they need to help. After all, that’s what we’re here to do – to help.”

TONY DELAHAYE
Manager Member Operations

"My team is responsible for every rt member transaction: every claim, every payment received and benefit paid, and every change that members make to their cover. We work hard to introduce improvements in our services that make our members’ lives that little bit easier."

SIMONE TREGEAGLE
Manager Sales, Service and Marketing

“My team is out there spreading the word about rt heath fund. The biggest complaint we get from people is "why didn’t I know about you sooner?" We’re working on changing that.”